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Return Policy We are happy when our customers are! SHIPPING: Simply look for the  logo to enjoy free shipping on selected items throughout the store.If you find the green-truck-icon next to the item, the items ships FREE!We are using a trusted local shipping service. Shipping (including insurance) to you from us is free within the US. If you wish to have a product shipped outside the US, please contact us to find a solution, regarding shipping conditions such as time and costs. We are always happy to work with you. LUNA SCONTY LLC usually ships products from the USA, or in case that the art work is exhibited elsewhere (e.g., Europe) from the location where the art work might be exhibited. Please inquire about international shipping (and insurance) costs by sending us an email to art@lunasconty. com. Should an item arrive damaged, please contact us immediately, and are happy to resolve the situation to your complete satisfaction. Should you have any other questions, please contact us at [email protected]. RETURNS: We stand behind our products and want you to be happy with your purchase. Live with your art for 14 calendar days. If for any reason you are not completely satisfied with your purchase, you have 14 calendar days to return an item from the date you received it for a full refund of the price of the product/s (unless damage occurred due to careless or improper handling while in your possession), minus shipping costs for returning the item to us. We will begin the refund process on the day we arrived the item/s. Refund will be processed within 14 days from the day we received the item in the same condition as it was shipped by us and received by you (professionally packed and shipped by our trusted shipping service). Please keep the receipt/invoice. The buyer is responsible for shipping the item/s and costs thereof in case of returns. Shipping charges will not be refunded. Please contact us in case of any questions at [email protected]. LUNA SCONTY LLC |